In OIS350, search the Order
On the invoice line : related / Correct/credit (Ctrl+14)
You reach OIS380 :
1 / Be sure to select :
- the method 2 - Credit/reinvoicing
- negative sign
- select all
- correct VAT code
2 / Select the line to correct : related/ Corr transaction
Change the price or the quantity then Approuve
Make all the changes you need.
3 / Once all the change are made, on the main page, click on Interactive button
4 / Be back to the OIS350 (F3) : 2 lines appear, one for the credit note and the other is the new invoice. Both are mailed in your emailbox.